MTN: The death of the internet
At bidorbuy we pay special attention to performance, as a slow website will irritate our users and will in the end result in lost sales. Over the last few months we have pretty much emptied our bag of tricks and...
R&D Techlead and Dev Manager / e-Commerce / Java- & JEE specialist / gadgeteer / consumer-, privacy- & security activist
At bidorbuy we pay special attention to performance, as a slow website will irritate our users and will in the end result in lost sales. Over the last few months we have pretty much emptied our bag of tricks and...
The Most Terrible Network manages to really piss off customers – like me! This morning I realised that my service is suspended! Waiting for the call-centre (a good 30 minutes until someone picks up the phone) I get told that...
It has been very clear in my previous post “MTN under fire“, that their “customer-extortion-competition” (also lovingly called “Celebrate 15 years of MTN”) will face a sudden death once the lottery board gets wind of it. Unlike Vodacom’s “100 car’s...
The Most Terrible Network has not been my favorite company as of late due to their lack of service and shoddy customer service. They have no “improved” their image, by adding extortion to their product-portfolio: If you subscribe to the...
Thanks to MTN’s utter incompetence I am still the proud owner of a girly phone. According to the most clueless service manager and his team at Northgate’s MTN service-centre, I should have received my replacement phone by today. Well, not...
Thanks to MTN’s pathetic service (they manage to set the bar quite low in the first place) and their incompetence to properly handle an insurance claim for a damaged phone, I am now using a true road-warrior phone: Till...
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