R&D Techlead and Dev Manager / e-Commerce / Java- & JEE specialist / gadgeteer / consumer-, privacy- & security activist
I ain’t no wrench-jockey or grease-monkey and my knowledge of cars does not exceed the recognition that E stands for empty on the fuel-tank. The closest mechanical expertise I have is changing a tyre, but over the last 8 years...
It has been very clear in my previous post “MTN under fire“, that their “customer-extortion-competition” (also lovingly called “Celebrate 15 years of MTN”) will face a sudden death once the lottery board gets wind of it. Unlike Vodacom’s “100 car’s...
… at least this would be a good enough reason for Multichoice to justify their price increase for PVR/dualview to R 524,00/per month from 1st April. It is amazing that with new competition entering the market towards the end of...
The Most Terrible Network has not been my favorite company as of late due to their lack of service and shoddy customer service. They have no “improved” their image, by adding extortion to their product-portfolio: If you subscribe to the...
Thanks to MTN’s utter incompetence I am still the proud owner of a girly phone. According to the most clueless service manager and his team at Northgate’s MTN service-centre, I should have received my replacement phone by today. Well, not...
Thanks to MTN’s pathetic service (they manage to set the bar quite low in the first place) and their incompetence to properly handle an insurance claim for a damaged phone, I am now using a true road-warrior phone: Till...
Despite the bad wrap, Telkom seems to get from the ADSL-user base, I must say, that I have been wowed with the consistency of service delivered. My stats-monitoring application has been a good “invention” as it allows me to track...
Finally my frustrations are over – although iBurst has tried the best the possibly could, it was too little too late. Amazingly, I ordered a 4MB ADSL line on 29th September and within two weeks line was installed and working....
After putting enough pressure on iBurst, the company decided to provide me with a free installation of a directional antenna. Installation team arrived last week Friday and install went smooth (bar the fact that for whatever unexplainable reason, they chose...
In a previously related post. I detailed my “journey” into the getting no broadband anymore. iBurst’s service is still degraded. Due to all the download issues and retries I eventually exhausted my 5GB-bundle and my 3.5GB top-up and was forced...
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